Privacy Policy

Last updated: October 5, 2026

SprintX operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). SprintX is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or communicate with us by other means. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used and disclosed as described here.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from that information:

• Contact details, including your name, address, billing address, shipping address, phone number and email address.
• Financial information, including credit card, debit card and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation and other payment-related information.
• Account information, including your username, password, security questions, preferences and settings.
• Transaction information, including items you view, add to your cart, save to your wish list, purchase, return, exchange or cancel, and your previous transactions.
• Communications with us, including information you provide when communicating with us, such as when submitting a customer support complaint.
• Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information, including information about your interaction with the Services, such as how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide your personal information.
• Automatically through the Services, including information from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
• From our service providers, including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing and improving the Services. We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges and other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending commercial, advertising and promotional communications by email, text message or postal mail, and displaying online advertisements for products or services on the Services or other websites. These advertisements may be based on items you previously purchased, added to your cart or other activities on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate or respond to potentially fraudulent, illegal, dangerous or malicious activities, protect public safety, and maintain the security of our Services. If you register an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password or other account information with anyone.
• Communicating with you. We use your personal information to provide customer support, respond to your requests, deliver our Services effectively and maintain our business relationship with you.
• Legal purposes. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, investigate or participate in civil discovery, potential or actual litigation or other contentious legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

• Sharing with Shopify, vendors and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping.
• Sharing with business and marketing partners to provide marketing services and display advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information according to their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for personalized advertising and marketing based on your online activity across different businesses and websites.
• Sharing when you direct us, request it or otherwise consent to disclosure to third parties, such as to ship products to you or through social media widgets or login integrations.
• Sharing with our affiliates or otherwise within our corporate group.
• Sharing in connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations, including responding to subpoenas, search warrants or similar requests, enforce applicable Terms of Service or policies, and protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

To help protect, develop and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our store, other merchants and the Shopify platform itself. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants and the Shopify platform itself. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding its use for these purposes.

To learn more about how Shopify uses your personal information and the rights you may have, please review Shopify’s Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness or reliability of the information they contain. Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services and users of those third-party platforms, without restrictions on its use by us or third parties.

Including these links does not, by itself, imply endorsement of the platforms’ content or their owners or operators, unless expressly stated in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, contact us at supportsprintx@gmail.com to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. Information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to send sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances and, in some cases, we may decline your request as permitted by law.

• Right of access. You may have the right to request access to personal information we hold about you.
• Right to deletion. You may have the right to request that we delete personal information we hold about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability. You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send promotional emails, and you may opt out at any time using the unsubscribe option in our emails. If you opt out, we may still send non-promotional emails, such as those relating to your account or orders.

If you live in the United Kingdom or the European Economic Area (EEA), subject to the exceptions and limitations under local law, you may also exercise the following rights:

• Objection to and restriction of processing. You may have the right to ask us to stop or restrict processing of your personal information for certain purposes.
• Withdrawal of consent. Where processing is based on your consent, you have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

You may exercise these rights where indicated in the Services or by emailing supportsprintx@gmail.com. For more information about how Shopify uses your personal information and the rights you may have regarding information processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law.

You may designate an authorized agent to submit requests on your behalf in accordance with applicable law. Before accepting a request from an agent, we will require proof that you have authorized the agent to act for you, and we may need you to verify your identity directly with us. We will respond within the timeframe required by applicable law.

Complaints

If you have a complaint about how we process your personal information, contact supportsprintx@gmail.com. Depending on where you live, you may have the right to appeal our decision by contacting us at that email address or to lodge a complaint with your local data protection authority.

For the EEA, a list of supervisory authorities is available here.

International Transfers

We may transfer, store and process your personal information outside the country where you live.

If we transfer your personal information outside the EEA or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, as appropriate, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. We will publish the updated version on this website, update the “Last updated” date and provide notice of changes as required by applicable law.

Privacy Questions and Requests

For questions about our privacy practices or this Privacy Policy, or to exercise your applicable privacy rights, email supportsprintx@gmail.com.

For purposes of applicable data protection law, SprintX is the controller of your personal information.